Terms and conditions
General Information
-
The service can be booked for up to 4 people. Children or guests under the age of 18 must be accompanied by their legal guardian.
-
Once the service is completed, within 4 days, a predetermined number of post-processed images based on the booked service will be sent in HD JPEG format.
Requirements
-
This is a private service reserved for individuals aged 18 and above.
-
Payment can be made using the following methods: online booking - PayPal -Cash
Cancellation Terms
Standard Cancellation Terms
-
To receive a full refund, you can cancel at least 7 days in advance of the scheduled start of the booked service or within 24 hours of purchase.
Cancellations Due to Weather Conditions
-
If weather conditions pose a safety concern before or during the service, we may decide to cancel it. In such a case, you will receive a full refund
FAQ
Do Prices Include VAT and Taxes?
The prices listed for each service are inclusive of VAT - there are no hidden costs! Regardless of your chosen payment method, a proper invoice and/or receipt will always be provided.
How and Where is the Photography Service Conducted?
For street photography , I will guide you through the historic center of Milan (and other locations), helping you find the perfect spots for your shots. If you have specific personal needs and prefer a different location, we are happy to accommodate and meet you anywhere within Milan.
When Will the Photos Be Delivered?
After the photoshoot, the selected and edited images will be sent to you in HD JPEG format (such as Wetransfer). You can download them from your email on any device, including your PC, smartphone, or tablet.
What is Photo Retouching For?
All photos are taken in high-resolution RAW format. Each photoshoot includes a set number of professionally retouched images. These retouching services include cropping, adjusting brightness and contrast, and advanced edits if requested.
What Do I Receive After the Photoshoot?
Based on the service, you will receive a predetermined number of retouched photos. Not all images captured during the shoot will be provided.
How Can I Cancel or Modify My Booking?
To cancel or modify a booking, please send a message or an email with your reservation details, and I will handle the rest.